TERMS AND CONDITIONS

APARTMENT USE

Apartment studio  “Experience Zagreb” is available from 2 p.m. on the arrival day and by 10 a.m. on the day of the departure. If the apartment is available earlier or after, there is a possibility for earlier check-in  or later check-out. Please contact us in order to make arrangements.

HOUSE RULES

Please behave in the apartment in accordance with Hause Rules. The  apartment will provide the house rules and regulations and other necessary information.

PRIVACY

We will store all data sent for the needs of reservation or on upon the arrival. All information will be used only for private business reasons regarding the reservation, the stay and registration at the Tourist Agency Zagreb.

CANCELLATION

It is possible to cancel reservation 7 days before the arrival free of charge. Cancellation from 7 to 3 days will be charged 30% from the advance payment and the rest will be refunded. Cancellation from 3 to 1 day will not be refunded.

DEPOSIT

50 EUR/350kn  deposit is required in cash upon the arrival in order to cover any damages in the equipment and will be reimbursed at the end of a stay provided there is no damage to the premises. Guests should keep the apartment in good condition. In the case of breaking or damaging any object, damage will be charged.

BOOKING

The minimum booking period is 1 days. Apartment is charged per person.